2025 Star Women in Grocery Award Winner Caley Houtop (Q&A)

Caley Houtop

Director, Merchandising Services
The North West Company

How did you get your start in grocery?

My interest in the grocery industry started at an early age, helping my grandma with her weekly shopping. My professional journey began shortly after earning my bachelor of commerce degree when I joined North West in a support role on the space planning team. That experience gave me a strong foundation and soon led to a move into category management, where I’ve since continued to grow and learn.

Can you share a proud career moment or accomplishment?

I’ve been fortunate to be able to contribute to several technology initiatives that improve how we operate. Seeing a project go from concept to something that is actively being used in our stores is really rewarding.

How would you describe your leadership style?

I lead with passion, enthusiasm and aim to create a culture where my team feels empowered to bring new ideas and approaches forward. 

Can you share a recent career challenge, and how you addressed it?

In this industry, change is constant and challenges come fast. I approach each challenge as an opportunity to learn, improve and keep my team moving forward.

What keeps you inspired and motivated in your work?

I truly do love what I do. I work with an amazing group of people who are proud to serve a diverse network of stores. The work is meaningful, and every day brings a new challenge or opportunity to learn.

How do you like to spend your time outside of work?

As a mom to two busy boys, you can often find me in a hockey rink, a soccer field or a school gym. I also enjoy spending time at the lake, soaking up Manitoba’s amazing summers.

Anything else you’d like to share?

A sincere thank you for the nomination. It’s very humbling to be recognized alongside such an accomplished group of women leaders in our industry. I’m proud to be part of this community.

Click here for the full list of 2025 Star Women in Grocery Award winners.