After a year of living with a pandemic, we are looking forward to a return to “normal” where we'll see fewer restrictions, such as mandatory masks and socially distanced queues, on our lives.
COVID-19 has shifted shopper behaviour, and using a survey sample of 95,000 recent shoppers across 97 categories and 16 retail banners, Shopper Intelligence draws out the vital shopper insights to come out of the pandemic.