Air Miles to resume in store cash redemptions with lower limits

Redemptions were halted after cash miles were reported stolen
4/3/2017

The Air Miles reward program says it will resume in-store cash redemptions of up to $50 cash per day, starting Wednesday.

The redemptions were halted after Air Miles discovered nearly two weeks ago that some cash miles had been stolen.

The loyalty program says Air Miles customers will be able to redeem up to 475 Cash Miles points per day, starting Wednesday as of 5 a.m. ET.

But, Air Miles won't allow the points to be used to purchase gift cards, prepaid credit cards or other similar products.

The company is urging customers to ensure their email addresses on file are up-to-date to receive notices when the cash points are used and instructions if it appears somebody else redeemed them.

The changes to Air Miles redemption policies follow a controversy that erupted last year, when the company was planning to void Air Miles that hadn't been claimed after five years.

That plan was withdrawn before it was to take effect.

X
This ad will auto-close in 10 seconds