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Walmart debuts renovated Toronto mall store

Fresh look, expanded assortment and new online options among the changes
1/21/2022
Fresh Market section of Walmart's Dufferin Mall Supercentre location

Walmart Canada has opened the doors to its newly renovated Supercentre at Dufferin Mall in Toronto’s West end.

The $14.5-million revamp includes a new fresh bakery, sushi bar, and other ready-to-eat meals; a larger international food aisle with an expanded product assortment; a relocated fresh food department with new signage and lighting; and an upgraded front entrance, self-checkout area; and dairy and frozen sections.

“Our customers have been waiting for this and there’s been tremendous feedback so far,” said store manager Maksim Bozic, in a Walmart news item. “Our customers can’t believe what they’re seeing with the new upgrades and changes to improve the shopping experience. The store looks bright, organized, and refreshed.”

Located on two levels in the mall, the 143,000-sq.-ft. store also features a Walmart pharmacy, photo centre, vision centre, and wireless shop. A new McDonald’s is expected to open inside the store this spring.

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Bakery section at Walmart's Dufferin Mall Supercentre location

Another key element of the upgrade is on the e-commerce front. Walmart has expanded its click-and-collect service at the store, with 150 slots available daily and plans to expand to 900 slots.

The store is also one of 28 Walmart locations that launched the company’s “express pickup” service this week. The service lets customers pick up their online orders in two hours or less, for a fee of around $5. The retailer said customers can check in on the Walmart Canada app to let the store know they’re on their way, and the order will be ready when they arrive and loaded into their vehicles within minutes.

The Dufferin Mall Supercentre, which is the closest Walmart store to downtown Toronto, is also designed to be a delivery hub and has its own delivery vehicles.

The renovation is part of the company’s $3.5 billion investment to improve service in stores and online, renovate more than 150 stores, and build two new distribution centres.

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