In the tough competitive environment, independent grocers find themselves operating in today, standing out from the crowd is critical. The Canadian Federation of Independent Grocers’ long-running Independent Grocer of the Year Awards (IGYA) recognizes independent grocers that demonstrate retail excellence on everything from customer service to creativity. In this webinar, we’ll be taking a closer look at the celebrated awards program - what it takes to win an Independent Grocer of the Year Award and why it matters.