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03/17/2020

Empire, Loblaw respond to food shortage fears amid COVID-19 outbreak

Canada's grocers reassure customers they are working hard to keep shelves stocked
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Canada's major grocers are reassuring customers their stores will not run out of food or supplies amid the novel coronavirus outbreak.

Loblaw Companies Ltd. CEO Galen Weston says in a letter to the company's loyalty program members not to worry.

READ: How Canadian grocery is dealing with COVID-19

Weston says empty store shelves seen recently were the result of extreme buying levels as Canadians stockpiled supplies.

He says the company's supply chain and store teams are working on getting the most important items back on store shelves, though some products, such as hand sanitizer, may take longer to restock.

READ: Grocers prepare as concern over coronavirus grows

Empire Co. Ltd. CEO Michael Medline says in a letter to customers that the company, which owns Sobeys and Safeway in Canada, has never seen so many customers visit its stores, but he has great confidence in the country's grocery and food supply chain.

Medline says the company is working hard to keep shelves stocked amid unprecedented demand.