Customer Experience

Building on the success of its GTA delivery service, the retailer is expanding its reach throughout the country

The big-box retailer continues to invest in ways that improve customer experience

While e-commerce gets much of the attention these days, innovative in-store technologies continue to be adopted, too—many of which aim to solve pandemic-related challenges

Consumer goods company is championing new era of beauty that’s inclusive, equitable and sustainable

A union that represents many of Ontario's liquor store workers said it objects to 7-Eleven's recent liquor sales licence applications in Ontario, part of the retailer's plan to serve alcohol in some of its stores.

Warehouse club operator sees same-store sales increase more than 13%

Retailer is building its first fully-automated fulfillment centre for online orders

Councillors argue the move is inappropriate given the store's proximity to bars, restaurants and schools

President Rick Rabba shares insights into how the convenience chain becomes a part of the neighbourhoods it serves and lessons learned from COVID