Customer Experience

Entrepreneurs P.J.

At less than 1,000 square feet, the new store in the PATH will cater mostly to customers who order ahead through their mobile app

Fast-growing grocery delivery service says 2020 is the 'year of pickup'

New survey uncovers opportunities for retailers to offer seamless payment experiences and, in turn, improve wallet share

Alphabot helps the big-box retailer fill orders faster and more efficiently

Toronto’s newest Summerhill Market is all about being convenient, welcoming and unique

Delivery and in-store pickup is now available in most major Canadian cities

Waterfront revitalization project forces Loblaw's Asian specialty grocer to seek an alternative space

Understanding how Canadians relate to cannabis and edibles is crucial to success in the category