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RCC STORE 21 to tackle workforce adaptability, mental health and e-commerce reinvention

Canada's biggest retail event of the year is back and it's all virtual!

Critical issues on workforce adaptability, mental health and e-commerce reinvention to be discussed at RCC STORE 21.  

As consumers shifted to online shopping and discovery during the pandemic, the retail workforce became more adaptive, digitally fluent, and more reliant on diverse teams who reflected the communities being served.

Walmart Canada’s Nabeela Ixtabalan, EVP, Chief People & Corporate Affairs Officer, has been examining the pandemic’s impact on the Canadian retail workforce. She will be sharing her findings as the opening speaker at this year’s RCC STORE Conference, September 13-16, 2021 where she will discuss  how Walmart Canada is reshaping its approaches  and what the future of work will look like  at one of Canada’s largest employers. Nabeela will also be joined by Arianna Huffington, Founder, The Huffington Post and Founder and CEO of Thrive Global, and Chester Elton, Bestselling Business Author, Organizational Culture, Employee Engagement and Leadership Expert where they will explore why mental health and well-being a priority in modern retail.   

Brands also made bold new strategic moves in the past 18 month, with many going direct to consumer (DTC) for the first time and offered highly specialized and personalized shopping experiences.

Ian Black, Country Manager for Shopify Canada, will close RCC STORE 21 and finish up the 4 days of presentations by pulling back the curtain on the most innovative e-commerce ideas executed over the last few months which will, undoubtedly, inspire many new trends in the year ahead.  

Retail’s fast future is here.  Critical discussions on how to prepare for the future of work and new expectations for the omni channel experience are just some of the many topics that will be discussed. See the full agenda, with amazing sessions from speakers like Doug Stephens, Amber Mac, Hubert Joly and Michael Ward of IKEA Canada. 

To purchase tickets, visit StoreConference.ca/tickets.


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