Retail council calls for government intervention in Canada Post strike
The labour action has been even more disruptive for retailers as it's the industry's busy season, when sales tend to be higher because the holidays are nearing and businesses are working to settle their books for the year.
One bookkeeping service business in Alberta told the Canadian Federation of Independent Business that it has funds stuck at the post office as the shop’s receivables are all sent via mail from insurance companies.
Meanwhile, CFIB said a P.E.I. seed supplier that has used Canada Post for 86 years hasn't been able to distribute 270,000 catalogues.
"Rather than looking forward to increased revenue, (the company) is now facing substantial storage fees for the large volume of printed materials and says orders for Christmas will be low," CFIB said.
To cope, some businesses encouraged people to shop in person and offered in-store pickups for online orders.
Others were eyeing alternate delivery services but found they came with higher costs than Canada Post.
"Because of the length of this strike, alternative delivery is either unavailable or too expensive—which means shipments are not making it to businesses, stores or customers in time for the holidays," Brisebois said.
Two weeks ago, Montreal-based pantyhose maker Sheertex told customers that alternative carriers were overloaded with orders and had implemented "significant surge pricing" on shipments.
With files from Rosa Saba