Walmart Canada has launched an AI-powered chatbot for its corporate associates.
My Assistant uses Gen AI technology to help the retailer’s head office workers free up time from daily tasks like summarizing large documents or meeting notes.
Walmart Canada says the goal is for the bot to be fully integrated with the company’s intranet and HR platforms.
“As a people-led, tech-powered omnichannel retailer, we’re always looking for ways to integrate technology into our daily lives to help simplify and modernize our ways of working,” said Michon Williams, chief technology officer, Walmart Canada, in a press release. “We want to lean into this technology to help our associates simplify tasks in their day to day.”
The retailer is also using AI and machine learning across its supply chain and stores to support inventory management, forecasting, storage profiling and routing optimizations.