Leadership tips from an egg industry veteran L.H. Gray & Son’s Bill Gray on leading a family-owned business, cultivating loyalty and always evolving Amazon launches AI-powered shopping assistant in Canada Rufus is designed to answer a variety of customer queries and offer recommendations Challenging customers top stressor for frontline workers, report says Axonify releases 2024 Deskless Report Four 7-Eleven locations in Winnipeg permanently close: reports Closings likely related to growing issues of theft, store staff safety Back to Basics: Elevating customer service Kantar's Amar Singh shares how grocers can stay on top of their customer service game Loblaw promises to replace and refund unsatisfactory fresh produce Grocer announces launch of "Fresh Promise" Walmart Canada launches 'sensory-friendly' hours across its stores Retailer aims to create inclusive shopping experience for those who experience sensory overload 2024 Star Women in Grocery Award Winner Chantal Montambeault (Q&A) Store-Level Star 2024 Star Women in Grocery Award Winner Wendy McRae (Q&A) Store-Level Star 2024 Star Women in Grocery Award Winner Joan McMurray (Q&A) Store-Level Star 1 2 3 4 5 Next Last