Service, the key to happy customers in the changing grocery industry With greater consumer choice out there, it's crucial to differentiate your retail experience through service The next big thing: personalized pricing Armed with big data and loyalty apps, grocers are offering one-on-one deals Embracing Mobile: How Smartphones Enable the Store Smartphones are a constant resource for shoppers before, during and after trips Mobile usage in grocery growing fast and furious, says study Shoppers are using their smartphones to grocery shop in record numbers, according to a new U.S. Sobeys' app promises help cooking, saving money The app is positioned as a personal shopping companion that helps get customers organized Get ready for the battle of the apps All the major grocers now have shopping apps. Loblaw rolls out PC Plus rewards program nationally The rewards program launches across Canada in Superstore and Loblaw banner stores In Indonesia, a 7-Eleven with meal options and more With a new store format, the c-store chain caters to the busy lives of its customers in Jakarta Just another day at the worker-owned supermarket Employees at the Big Carrot in Toronto are owners in their store. Shopper Insights: Moving beyond what to understand why The real value of shopper insights is answering the 'whys' First Previous 72 73 74 75 76 Next Last