Bring in the bots: How AI is changing the way people shop Retailers are launching AI initiatives that are poised to transform the grocery shopping experience UPDATED: Loblaw partners with Google to allow customers to shop through AI Mode and Gemini Chief digital officer Lauren Steinberg says Loblaw sees agentic shopping as a natural evolution of how customers want to shop Loblaw and OpenAI partner to integrate PC Express into ChatGPT Consumers can explore, curate and shop in one seamless experience