Customer Retention / Loyalty

As information overload and economic headwinds strain the consumer relationship, grocery retailers must build genuine, transparent connections in person and online

New tools and smarter strategies can make personalization more relevant, valuable and faster than ever

Organization turns deep community roots into measurable results

Bond chief strategy officer Sean Claessen on the evolution of loyalty programs and what appeals most to members

The new Maxi location marks the banner's second location outside of Quebec

Armed with innovative technologies, fresh thinking and a passion for better-for-you products, KaleMart24 is redefining the modern convenience store with smart operations and bold plans to scale